Cookie Policy
Last Updated: January 15, 2026
At PizzaPizza, we believe in being straightforward about how we use tracking technologies on plzzaplza.org. This policy explains what cookies and similar technologies we use, why we use them, and how you can manage your preferences. We're not lawyers trying to confuse you—just a team that wants you to understand exactly what's happening when you visit our site.
What Are Cookies Anyway?
Cookies are small text files that websites store on your device. Think of them as digital sticky notes that help websites remember who you are and what you've done. They're not programs, they can't carry viruses, and they don't rummage through your hard drive looking for personal information.
When you visit plzzaplza.org, your browser stores these files locally. Next time you come back, we can read those notes and provide a better experience. Some cookies vanish when you close your browser. Others stick around longer to remember your preferences between visits.
How Tracking Actually Works
Here's what happens behind the scenes. You land on our homepage, and your browser makes a request to our server. Along with sending you the page, we also send instructions for your browser to store certain information. This might include a unique identifier, your language preference, or which pages you've viewed.
Each time you click around our site, your browser sends those cookies back to us. This creates a conversation between your device and our servers. We can see patterns—like which training programs interest you most or whether you abandoned your contact form halfway through.
Types of Cookies We Use
Essential Cookies
These are the basics. Without them, parts of our website simply won't work properly. They're non-negotiable if you want to use plzzaplza.org effectively.
- Session management so you don't get logged out randomly
- Security tokens that protect against malicious attacks
- Load balancing to distribute traffic across our servers
- Form data preservation when you navigate between pages
Duration: Most expire when you close your browser. A few last up to 24 hours for technical reasons.
Functional Cookies
These remember your choices and make your experience more personal. They're not strictly necessary, but they make life easier if you're a regular visitor.
- Language preferences so we show content in English for Canada
- Location data to show relevant program information for Quebec
- Display settings like text size or contrast preferences
- Previously viewed programs to help you pick up where you left off
Duration: Typically 30 to 90 days. Long enough to be useful but not forever.
Analytics Cookies
We want to understand how people actually use our site. These cookies tell us which pages get the most traffic, where visitors spend their time, and where they get frustrated and leave.
- Page view tracking to see what content resonates
- Time spent on site to gauge engagement levels
- Click patterns to understand navigation behavior
- Bounce rates to identify problematic pages
- Device and browser information for technical optimization
Duration: Up to 2 years for meaningful longitudinal data.
Marketing Cookies
These help us show you relevant information about our Italian cuisine training programs. If you've looked at our pasta-making course, we'd rather show you related content than random information.
- Tracking which programs you've explored in detail
- Measuring effectiveness of our promotional campaigns
- Showing relevant follow-up information based on your interests
- Understanding which marketing channels bring quality visitors
Duration: Generally 1 year, though some may last up to 2 years.
Third-Party Cookies
We're honest about this: some cookies on plzzaplza.org come from other companies. We use external services for analytics, payment processing, and occasionally for embedded content. When you interact with these elements, those third parties may set their own cookies.
For example, if we embed a video demonstration of pizza dough technique, the video platform might set cookies to track playback. We choose our partners carefully, but you should know they have their own privacy policies that govern how they use data.
Common Third-Party Services We Use
How This Benefits Your Experience
Let's be specific about what these cookies actually do for you as someone interested in learning authentic Italian cooking techniques.
When you come back to our site, we remember that you were looking at our advanced pasta-making program. Instead of making you search for it again, we can surface that information quickly. If you started filling out a registration form but got interrupted, we can preserve that data so you don't have to start from scratch.
Analytics help us identify problems. Last month, we noticed people were abandoning our program description pages unusually fast. Turns out a formatting issue made the text hard to read on mobile devices. Without tracking data, we might never have caught that.
We also use this information to improve our course offerings. If we see huge interest in regional Italian cuisines but nobody clicking on our dessert content, that tells us where to focus our development efforts for 2026.
Managing Your Cookie Preferences
You're in control here. Every modern browser gives you tools to manage cookies. The process varies slightly depending on what you use, but the principles are the same.
Browser-Specific Instructions
What Happens When You Block Cookies
If you disable all cookies, some features won't work. That's just the reality of how modern websites function. Here's what you might experience:
Essential Functions May Break
You might have trouble staying logged in, completing forms, or accessing certain protected areas of the site.
Lost Personalization
We won't remember your preferences, language settings, or which programs you were interested in.
Repeated Information
You might see the same introductory messages every time you visit because we can't remember you've seen them.
Your Rights and Control
Under Canadian privacy legislation, you have specific rights regarding your data. We take these seriously and have systems in place to honor your requests.
Access Your Data
You can request a copy of what information we've collected through cookies. We'll provide it in a readable format within 30 days.
Correct Information
If we've got something wrong in your profile or preferences, let us know and we'll fix it promptly.
Delete Your Data
Want us to remove your information? We'll process deletion requests and confirm when it's complete.
Opt Out of Marketing
You can disable marketing cookies while keeping functional ones that help the site work properly.
Data Portability
Request your data in a format that's easy to transfer to another service if you choose.
Understand Processing
Ask us questions about how we process your information and we'll explain our methods clearly.
Data Retention Periods
We don't keep cookie data forever. Different types have different retention schedules based on their purpose and legal requirements.
Session Cookies
Deleted when you close your browser or after 24 hours of inactivity, whichever comes first.
Functional Preferences
Your settings and choices are kept for three months. Visit again within that window and we'll remember you.
Analytics Data
Aggregated usage patterns are retained for one year to identify trends and seasonal variations.
Marketing Cookies
Campaign tracking data stays for up to two years to measure long-term effectiveness of our outreach.
After these periods, data is either automatically deleted or anonymized so it can't be traced back to you individually. We review retention practices annually to make sure we're not holding onto information longer than necessary.
Changes to This Policy
Technology changes. Privacy laws evolve. Our business practices adapt. When we update this cookie policy, we'll change the date at the top of this page. For significant changes, we'll notify active users via email.
We recommend checking back every six months or so, especially if you're particular about privacy settings. You can also reach out directly if you have questions about how recent changes might affect you.
Questions About Our Cookie Usage?
We'd rather you ask than wonder. Our team at the Laval location can explain any aspect of this policy in plain language.